Refund and Returns Policy
Effective Date: October 9, 2024
At Luxury Outdoor Experiences, our goal is to ensure that you are satisfied with your purchase. If you are not completely satisfied, please review our return and refund policy below.
Returns
- You have 30 days from the date of delivery to return an item for a refund or exchange.
- Items must be returned unused, in their original packaging, and with all accessories included.
- To initiate a return, please contact our customer service team at info@luxuryoutdoorexperiences.com with your order number.
Refunds
- After receiving and inspecting your returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 5-7 business days.
Return Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
Non-Returnable Items
- Gift cards
- Sale items
